What does remote support cover?
Device troubleshooting, settings review, basic network checks, and guidance for common smart-home issues.
Service Type 4
Managed Smart Home Support
Ongoing support for homes that depend on connected devices, reliable Wi-Fi, remote work, security cameras, and smart-home automations.
What is included
Keep your connected home reliable after installation day.
- Remote troubleshooting and device support
- Priority scheduling for active support customers
- Network health checks, firmware guidance, and device replacement recommendations
- Annual or semiannual onsite visits depending on plan
Pricing Overview
| Bronze | $19/month - remote support and quarterly checkup |
|---|---|
| Silver | $49/month - remote support, annual onsite visit, priority scheduling |
| Gold | $99/month - unlimited remote support, two onsite visits, monitoring guidance |
Final pricing depends on home layout, equipment, distance, and project complexity.
Frequently Asked Questions
Good things to know before we start.
Are onsite visits included?
Silver and Gold include scheduled onsite visits; additional visits can be quoted as needed.
Can support be added after installation?
Yes. Support plans are a natural next step after a network or smart-home project.
Contact Us
Ready to upgrade your home's technology?
Send a few details about the issue, project, or service you are considering. Your message will be delivered securely through Web3Forms.